Privacy Policy

linelife.ebox.com.my ("linelife.ebox.com.my ", "we", "our", "us") is a trading name of linelife ONLINE. We respect the privacy rights of its online visitors ("you", "your", "yours") and recognise the importance of protecting the information collected about them.

The following information is provided by linelife.ebox.com.my to enable our online visitors to be fully informed of our Privacy Policies. By visiting linelife.ebox.com.my, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

If you are under 16, we require that you inform a parent or guardian about linelife.ebox.com.my’s Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with linelife.ebox.com.my.

Collection of Personal Information

linelife.ebox.com.my does not sell, share or trade customers personal information collected online with third parties. We store your personally identifiable information but no credit card information.

Personal information collected online will only be disclosed within our company for internal use only.

When you create a linelife.ebox.com.my account the personal information we collect may include your:

Full Name
Shipping Address
Email Address
Telephone Number
Mobile Number
Date of Birth
Gender
The personal information we collect from you will be used in some or all of the following ways:

To deliver the products you have purchased from linelife.ebox.com.my
To update you on the delivery of the product and for customer support purposes
To provide you with relevant product information
To process your orders and to provide you with the services and information offered through our website and which you request
Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

When you register as a user on linelife.ebox.com.my website, we will also use your personal information to send you marketing and/or promotional materials from time to time. If relevant, we will allow our sister companies to send relevant marketing materials to you. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.

Third Party Sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. 

Checking Your Details

If you wish to verify the details you have submitted to FVSB you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information. 

Changes to the Privacy Policy

linelife.ebox.com.my reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

Complaints about breeches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at [email protected].